Frequently asked questions
Q: We’re looking for new trends and designs product, could you provide us?
A: We have updated catalogues, monthly, gathering from many exhibition fairs to match the requirements.
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Q: Our budget rather limited, can we find some premium product?
A: Prices and Qualities from many manufacturers in the similar product would be compared and analyzed, sizes and raw materials might be adjusted in order to match the customer requirements.
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Q: After the order has been confirmed, how many days for the delivery?
A: The production and delivery period would be informed before the order confirmation.
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Q: Some kind of product, end user might not know how to use it?
A: The manual or instruction or even warning documents, included.
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Q: How about the Logo size and position?
A: The Logo size and position would be informed first in term of Graphic designs and samples, all comments from the customer will be sent to suppliers.
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Q: How to deal with the patented products?
A: The suggestion about the patented product will be checked with the responsible government departments first.
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Q: How do you manage with the product quality?
A: We begin with choosing the quality factory; confirm the sample before pressing the order and random inspection before the delivery.
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Q: If we want you to make patented product?
A: We have connections with many patented factories to match the customer requirements.
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Q: If some damages or uncompleted have been found after delivery?
A: Return to us for the replacement
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Q: How do you ensure the goods are nontoxic?
A: Lab testing report
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